Logistics Associate
Job Description Template

Job Overview

We are looking for a dynamic Logistics Associate to be a part of our Logistics team. You will be responsible for assisting the Logistics Manager and the other team members with all supply chain activities. Your responsibilities include managing all incoming and outgoing product shipments effectively. Conducting a thorough inspection of the shipments, reviewing transportation costs and scheduling deliveries are some of your other responsibilities. 

You should maintain regular inventory reports and create a digital database of all logistic activities. Besides, you will be responsible for communicating with suppliers/vendors and addressing any customer queries. In addition, you should maintain service standards and abide by the industry rules and regulations. 

Write to us if you are proactive, have attention to detail and prioritize customer service.

Responsibilities

• Assisting with the entire logistics process

• Maintaining an inventory of all incoming and outgoing shipments 

• Reviewing and verifying product details like price, weight and other labelling essentials

• Maintaining a digital database of all shipment details

• Managing the logistics system by properly organizing all products and entering relevant details

• Coordinating with vendors and suppliers for timely delivery

• Addressing any customer queries and resolving conflicts

• Undertaking any clerical duties such as filing documents

• Following industry best practices and safety standards

• Wearing protective gear when necessary

• Tracking shipment status and inspecting products upon arrival 

• Assisting the Senior Management with all supply chain activities

• Preparing and receiving shipments

• Verifying product rates to avoid any confusion

• Handling any shipment issues and complaints

• Managing all daily operations in coordination with the Logistics Coordinator and the Logistics Administrator

• Maintaining a record of cleared and pending invoices

• Updating shipment charges periodically

• Suggesting new strategies to the Senior Management 

• Developing and implementing an updated logistics procedure

Requirements

• Bachelor’s degree in Business Administration, Logistics or similar discipline

• Previous work experience in the Logistics Industry

• Familiarity with inventory management softwares like Veeqo and Unleashed

• Proficiency in Microsoft Office particularly MS Excel

• Excellent negotiation skills

• Strong time management and communication skills

• High level of customer service

• Ability to work for long hours and lift heavy products

• Ability to work independently

• Excellent analytical and mathematical skills